Privacy Policy

Privacy Policy – 11Sports Cricket Store Pune

Last Updated: August 28, 2026

At 11Sports, we value your privacy and are committed to protecting the personal information you share with us. This official 11sports privacy policy explains how we collect, use, store, and protect your information when you browse our website, explore our Our Products catalog, or interact with our gear consultation team.

By using the 11Sports website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

Personal Information You Provide

We may collect personal details when you interact with our website or contact us regarding gear availability, including:

  • Full Name

  • Contact / WhatsApp phone number

  • Email address

  • Physical delivery address or location (for order dispatches)

  • Specifications submitted through gear inquiry forms or customized team jersey requests

  • Equipment preferences (e.g., bat grain profile, weight preferences, kit requirements)

  • Any other details you voluntarily provide

Technical and Usage Data Collected Automatically

When you navigate our website, our servers may automatically log standard technical data, such as:

  • Internet Protocol (IP) address

  • Browser type and operating system

  • Device details (mobile, tablet, desktop)

  • Pages viewed and duration spent on our catalog and guides

  • Date and timestamp of site visits

2. How We Use Your Information

We process your collected data strictly for legitimate operational needs:

  • To respond promptly to your equipment questions and bat customization inquiries.

  • To provide accurate recommendations from our cricket guides and blogs.

  • To process equipment orders, service requests, and doorstep deliveries.

  • To communicate order confirmations, tracking updates, and promotional gear releases.

  • To continually enhance site performance, layout speed, and customer shopping experiences.

  • To maintain internal data security and protect our platform against misuse.

3. Cookies and Website Analytics

Our website utilizes standard browser cookies to improve navigation efficiency and personalize your browsing session.

Cookies assist us to:

  • Remember your browsing preferences across visits.

  • Analyze overall visitor interaction patterns to optimize our store pages.

  • Enhance site loading performance and responsiveness.

  • Assess the relevance and engagement of our product offerings.

You can modify or disable cookies at any time via your browser settings; however, certain interactive website functions may operate with limited capability as a result.

4. Sharing and Disclosure of Information

11Sports does not sell, rent, or trade your personal contact details to external marketing organizations.

We disclose data only under strict conditions:

  • Logistics and Delivery Partners: Sharing address and contact information with verified courier services to fulfill physical equipment deliveries.

  • Legal and Regulatory Compliance: Disclosing information when mandated by applicable laws, legal processes, or to safeguard the rights and safety of 11Sports, our patrons, and the public.

5. Data Security Standards

We maintain administrative, technical, and physical safeguards designed to shield your personal details against unauthorized access, loss, destruction, alteration, or disclosure.

While we apply rigorous precautions across all data channels, no online transmission method over the internet is completely impregnable, and absolute security cannot be unconditionally guaranteed.

6. External Links & Third-Party Platforms

Our website may feature direct links to external websites, manufacturer portals, or social channels. 11Sports is not liable for the independent content, tracking policies, or privacy protocols maintained by these external third parties. We suggest reviewing their distinct privacy documentation prior to submitting personal data.

7. Protection of Children’s Privacy

Our equipment store is not designed for independent use by children under 18 years of age without parental oversight. We do not knowingly record personal information from minors without verified parental or guardian consent. Should you discover that a child has shared information without supervision, please inform us so corrective measures can be implemented immediately.

8. Your Data Rights & Choices

You maintain complete ownership of your personal data submitted to 11Sports. You may contact us at any time to:

  • Review personal information currently held in our records.

  • Request updates or corrections to outdated contact or delivery details.

  • Request the complete deletion of your records, where not restricted by legal or accounting obligations.

  • Opt out of receiving non-transactional marketing messages or product updates.

9. Revisions to This Policy

11Sports reserves the right to revise this Privacy Policy periodically to match updated regulations or website enhancements. All amendments will appear directly on this page along with a refreshed “Last Updated” timestamp. Periodic review of this page is encouraged to remain informed on data handling policies.

10. Contact Us Regarding Your Privacy

For inquiries, concerns, or requests regarding this Privacy Policy, reach out to our team:

  • Business Entity: 11Sports – Your Ultimate Sports Destination

  • Location: Dhankawadi, Pune, Maharashtra, India[cite: 1]

  • Phone: +91 8010522317

  • Email: contact@11sports.in

  • Inquiry Page: Contact 11Sports